FAQ
Frequently Asked Questions
What are your bracelets made from?
Our bracelets are handmade using natural crystal stones, durable silk cord, and finished with either stainless steel or sterling silver components for a clean, long-lasting finish.
Are the bracelets adjustable?
Yes. Each bracelet is fully adjustable using a smart bead system, allowing a comfortable fit for most wrist sizes.
Are the crystals real?
Yes. We use genuine natural crystals, each selected for its unique look and natural variation.
Will the bracelet fit my wrist?
The adjustable sliding design ensures a flexible fit for small to larger wrists. If you need a custom size, you can contact us before ordering.
What materials do you use for the metal parts?
You can choose between stainless steel (durable, tarnish-resistant) or sterling silver (premium finish, classic look).
Are your bracelets handmade?
Yes — every bracelet is carefully handmade, meaning each piece is unique and may have slight natural variations.
Can I wear it every day?
Yes, they are designed for everyday wear. However, we recommend avoiding water, perfumes, and chemicals to preserve the crystals and cord.
Do you offer gift packaging?
Yes, most orders come with simple gift-ready packaging. You can also request gift wrapping at checkout if available.
How long does delivery take?
Delivery times depend on your location, but orders are typically processed within a few days before shipping.
Do you accept returns or exchanges?
Yes, we accept returns or exchanges on unused items within our return policy period. Please contact us for assistance.
How do I contact you?
You can reach us through the contact form on our website or via email for any questions or custom requests.